During a coaching session, people will talk about what they don’t understand or why they don’t want to follow a certain procedure. Frequently when a coach drills down, the coach will be able to determine why he thinks what he does.
Many times their belief comes from years of being told the following:
•We’ve been told to take shortcuts.
•We’ve been told to just sign the paper.
•We’ve been told to fill out a risk assessment to include every possible thing, just in case something goes wrong (a.k.a. CYA).
Coaching is really about getting people to give their reasons for what they do and don’t do, to acknowledge their beliefs, and to accept the fact that those beliefs are real to them (whether they are true or not).
Our Coaches work closely with your frontline supervisors. When leaders get shoulder-to-shoulder with crews, they challenge old habits, build understanding, and make safety real.
That’s where belief shifts.That’s where systems start to work.
Get in touch today to learn how coaching can help you and your team!
